Interim Revenue Manager

An interim revenue manager temporarily oversees a hotel’s revenue management, focusing on optimizing income streams and strategic pricing. They play a crucial role in transition periods, providing expert guidance to maintain or enhance revenue performance, often bridging gaps during staff changes, implementing new systems, or developing long-term revenue strategies.

Key Takeaways

  • Industry Expertise and Competitive Insights: Interim revenue managers bring diverse experience and insights, providing fresh perspectives on revenue strategies and competitor analysis.
  • Flexible Schedules and Availability: They offer flexible scheduling, ideal for temporary needs or special projects, filling gaps without the commitment of permanent staff.
  • Cost-Effective Solutions: Hiring interim managers can be more economical, avoiding long-term salary commitments and associated employee benefits.
  • Ideal for Short-Term Needs: Interim revenue managers provide expertise for specific projects or transitional periods without the long-term commitment of a full-time hire.
  • Fresh Perspectives: They bring diverse experiences and fresh insights, which can be valuable for innovative revenue strategies and competitor analysis.

Introduction

Revenue management is more of a philosophy than a set-in-stone strategy. Regarding the hotel and hospitality industry, revenue management is all about selling the right room to the right guest at the best possible time, and always at the best price. Moreover, a good revenue manager will be able to identify which distribution channels are best suited for these efforts. Ultimately, revenue management is about maximizing profits and revenue while always remaining cost-efficient. Whether it’s a special project for an existing hotel or a business philosophy you’re adopting, an interim revenue manager can yield huge savings and massive potential profits for your organization.

Industry Expertise and Competitive Insights

Revenue management is crucial to any business, particularly within the hotel and hospitality industry. Experts need to confidently and competently assess customer behavior and make insightful decisions to help maximize revenues. An interim revenue manager is a surefire way to bring in a fresh perspective on any project. Unlike potential specialists who’ve spent a long time within a single organization, a freelance revenue expert will likely have worked with several major hotels and accommodation services. One of the biggest perks of this more varied work history is that your temporary revenue manager can bring you a wealth of expertise, particularly regarding insights into what your competitors are doing.

Flexible Schedules and Availability

Many medium to large-sized businesses might already have a revenue management lead or team on staff. However, these roles must be permanently staffed to ensure you get the returns you want. If you find yourself without your dedicated revenue manager for any stretch of time, it’s worth looking into an interim replacement. An Interim revenue manager can be pulled in at the last minute and booked for as long as needed. Ideal if you only need someone for a fixed period of time, and perfect if you’re unsure of the total stretch, you’ll need someone on staff. Hiring an interim revenue manager with specialist expertise is worthwhile considering if you’re pursuing a new project or looking to change tact with an existing business.

Interim Rates Save Employer’s Money

Unlike bringing in someone on a full-time contract, freelance or interim revenue managers don’t need to cost employers a small fortune. Many businesses make the mistake of opting for the cheapest option when looking to fulfill a revenue management role, especially when bringing someone into the fold permanently. Still, an interim option gives an employer much more flexibility. Unlike when you add someone to your regular payroll, you won’t need to pay employer contributions in the form of tax to a freelancer, nor do you have to consider annual leave allowances and bank holiday pay. Simply put, you get more for your money when hiring an interim revenue manager freelance, and you’ll only ever pay for the work they perform for you.

Ensure an Easy Fit with Freelance Talent

There’s always a risk when bringing in new members to join your team. When you permanently recruit someone into a hotel revenue management role, you’re bound by tight employment laws and restrictions, including a probationary period. Even when it’s obvious that someone isn’t providing the service you require, it’s difficult to remove them from the said role and replace them with a more suitable candidate quickly. When you opt for an interim solution, you free yourself up from the shackles that a full-timer imposes. If the relationship isn’t working out, it’s a much quicker process to find a better alternative and bring them into the fold more or less immediately. It’s also much cheaper to replace an interim staff member, without the need to part with costly settlements and severance payments.

An Ideal Choice for Younger Businesses

If you’re relatively new to the hotel and hospitality industry, bringing in the expertise of an experienced revenue manager can yield quick results. No matter how well you’ve prepared for your first foray into the sector, a lack of hands-on industry expertise and insights gained from years of working in hotel management can lead to you hemorrhaging money quickly, pursuing the wrong business prospects, and inevitably, leading your business into a dead end. Any freelance revenue specialist worth one’s salt will be able to bolster your business prospects with best practice methods. Bring in an outside voice and fresh perspective, and you’ll soon learn which business to chase and which prospects to turn away. Moreover, a revenue manager can advise on networking opportunities and what connections need to be made with nearby local businesses to boost bookings and retain long-term customer loyalty.

Fast, flexible, and incredibly cost-effective, it’s difficult to find a reason against capitalizing on Interim revenue management talent if you’re looking to boost the profits of your hotel. What’s more, you can quickly bolster your business prowess with the industry expertise and competitive insights an interim revenue management specialist can bring.

More Tips to Grow Your Business

Revfine.com is a knowledge platform for the hospitality & travel industry. Professionals use our insights, strategies and actionable tips to get inspired, optimise revenue, innovate processes and improve customer experience. You can find all hotel & hospitality tips in the categories Revenue Management, Marketing & Distribution, Hotel Operations, Staffing & Career, Technology and Software.

This article is written by:

Hi, I am Martijn Barten, founder of Revfine.com. I am specialized in optimizing revenue by combining revenue management with marketing strategies. I have over 15 years of experience developing, implementing, and managing revenue management and marketing strategies and processes for individual properties and multi-properties.