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Revenue Management Blog

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7 Key Technology Trends Emerging in the Travel Industry for 2019

For businesses in the travel industry, as well as their customers, technology plays a vital role. It has the capacity to increase the efficiency of business operations and also improve the customer experience, but it is critical that hotels and other companies keep up-to-date with the emerging technology trends so they do not fall behind competitors. In this article, you will find details about seven of the most important tech trends in today's tourism industry. 7 Technology Trends in the Travel Industry - 1. Internet of Things (IoT) One of the most exciting emerging technology trends is the Internet of

7 Key Technology Trends Emerging in the Travel Industry for 20192018-10-18T11:55:45+00:00

How can the Amazon Alexa Echo Speakers Improve Customer Experience

Over the last few years, Amazon Alexa Echo speakers have emerged as a mainstream consumer product, serving as a way for customers to control their 'smart' devices and appliances from a single place. More recently, Amazon have also brought the technology into hotels and resorts, with the launch of a dedicated Alexa for Hospitality service. In this article, you will learn more about Amazon Echo speakers and their current and future roles within hotels. What Are Amazon Alexa Echo Speakers? Amazon Echo speakers are a brand of 'smart speakers', which are capable of voice interaction, music and audio playback, answering

How can the Amazon Alexa Echo Speakers Improve Customer Experience2018-10-19T09:15:41+00:00

Robots in the Travel Industry: 8 Real-World Examples

One of the most exciting technological developments within the travel industry in recent years has been the increased prevalence of robots, with examples ranging from text-based chatbots and front desk robotic assistants, to security robots and robotic travel cases. This article takes a closer look at the way robots are transforming tourism, providing eight real-world examples of their use and examining some of the pros and cons. Understanding Robots Although most of us have a concept of what a robot is, it can be more difficult to clearly define what 'robot' means. Effectively, a robot is a machine, which has

Robots in the Travel Industry: 8 Real-World Examples2018-10-18T11:45:55+00:00

How the Internet of Things (IoT) can Benefit the Travel Industry

For those in the travel industry, one of the most important and powerful emerging technology trends, which needs to be understood and explored, is the Internet of Things, or IoT for short. It has the potential to fundamentally change how many tourism companies operate, improve their revenue management, and enhance the customer experience. In this article, you will learn more about what the Internet of Things actually is and find out how it can be of benefit to those in the travel industry, complete with real examples of its uses. What is the Internet of Things (IoT)? First, it is

How the Internet of Things (IoT) can Benefit the Travel Industry2018-10-18T12:20:24+00:00
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