HCareers is one of the most popular online job boards for those operating within the hospitality sector. It provides various tools, allows employers to advertise vacancies, and enables candidates to apply for them or upload their CVs. In this article, you will learn all you need to know about the service.

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What is HCareers?

HCareers is a job board that was founded in 1998 and which was originally intended to advertise jobs within the hotel industry. However, it has since expanded to provide users access to a wider range of hospitality jobs, including positions within hotels, restaurants, and various other travel-related businesses.

About HCareers

Virgil Holdings owns the HCareers job board and headquarters in Burnaby, British Columbia, Canada. Since 2001, it has placed more than 1.1 million candidates in hospitality roles. The platform has been used by some of the industry’s biggest names, including Hilton, Wyndham Hotels, and La Quinta Inn & Suites.

HCareers is a partner of the American Hotel & Lodging Association (AHLA) and the National Restaurant Association.

What Kind of Jobs Does HCareers Offer?

HCareers can offer full-time, part-time, temporary, and seasonal jobs within hospitality, including everything from entry-level positions to senior hospitality manager roles. These jobs may be based within hotels or other types of accommodation, restaurants, bars, hospitality management companies, and more. The site includes adverts for jobs on a global basis, with a particular emphasis on jobs in North America.

Front Office Department Jobs

The front office of a hotel is the department that guests are most likely to have direct contact with over the course of their stay. It includes several highly visible roles, such as reception or front desk staff, cashiers, telephone operators, concierge staff, bellhops or hotel porters, etc.

Many front office department jobs listed on HCareers will be ideal for entry-level candidates, meaning previous experience and advanced qualifications may not be required. That said, there are also front-office management roles advertised on the platform, which are ideal for people with significant front-office experience.

Food and Beverage Department Positions

The HCareers platform also lists jobs within the food and beverage department of hotels and similar businesses, and a diverse range of roles is included here. For example, there are highly specialized roles connected to food preparation, such as chefs, cooks, and bartenders, and these roles will often require specific skills and experience.

At the top end, there are F&B managerial positions, which are suited to those with significant experience in similar departments and those with relevant degrees. Finally, several entry-level positions exist, including waiters, servers, cleaners, and more. These roles are ideal for those at the beginning of their career.

Housekeeping Department Jobs

The housekeeping department within a hotel will typically include housekeepers, cleaners, maintenance workers, supervisors, and more. People in these roles are primarily responsible for ensuring a hotel is a clean and safe environment for guests, visitors, and other employees.

Many housekeeping roles listed on HCareers are entry-level positions where significant experience or qualifications are not required, and these are perfect for people starting their careers or those looking to switch industries. Senior housekeeping positions, meanwhile, are suitable for those with more experience in this department.

Marketing and Reservations Department Positions

Those using the HCareers platform to find skilled work may also be interested in roles within the marketing and reservations department. Generally, these two teams will work closely together, with the marketing team advertising and promoting the hotel while managing its reputation to increase booking demand.

From there, the reservations department is responsible for processing reservations, maintaining records, and keeping availability information up-to-date and accessible. Both of these departments may also be directly involved in the distribution side of the business, where rooms are made available and sold directly or via third-party platforms.

Finance Department Jobs

Finally, finance department careers focus on accounting and money management. Employees in these roles are typically responsible for managing business finances, setting budgets, adjusting room rates and hotel service prices, and implementing cost-cutting measures when required.

Some of the careers listed on the HCareers platform are aimed at those with experience in accounting and finance roles. In contrast, others may require more specific experience within the hospitality field. This can be especially true for revenue management jobs, which will involve selling services at the right price to the right customer, and using the right channel at the best time to produce the best possible financial outcomes for the business.

Information for Hospitality Professionals Seeking a New Challenge

Below, you will find useful tips for finding a new challenge using the HCareers website. These tips apply when looking for entry-level positions in hotel management jobs.

Tip 1: Learn How to Use the HCareers Search Engine

One of the most important steps for getting the most from HCareers is learning to use the platform’s built-in search engine. On a basic level, the search engine allows you to search for roles based on a keyword or a location. However, you can also use various advanced filters after performing an initial search.

These filters will allow you to narrow your search only to show full-time, part-time, seasonal, and/or temporary jobs. It can also show job ads based on when they were posted or the required experience level. You can then save custom searches, allowing you to quickly perform the same search again the next time you visit the site.

Tip 2: Read the Job Description and Job Requirements Carefully

Next, it is important to take the time to read both the job description and job requirements carefully before applying, as this will save you a lot of time when it comes to applying for roles that you are not qualified for. Doing so can be especially important for things like hotel management positions.

You can also use these job descriptions and job requirements to get an idea of what is expected for each role within the industry. This allows you to take the necessary steps to prepare before applying.

Tip 3: Check Out the Employer Profiles on HCareers

The ‘ Employer Profiles ‘ section is another interesting feature available through the HCareers platform. As the name suggests, this provides access to profiles of some of the biggest employers using the service, including companies like Hilton, Sage Hospitality, and Wyndham Hotels.

Using these profiles, you can gather information about some companies you are most interested in working for. You can also use this section of the website to view jobs posted by specific employers only, meaning if you were interested in a specific employer, you could avoid having to wade through ads from other companies.

Tip 4: General Tips to Increase Your Chances of Getting a Hospitality Job

Beyond this, several more general tips are worth considering while searching for hospitality jobs online. For instance, you will need to make sure you have the required level of education and work experience for the role you are applying for, and it is important to make sure your CV is tailored for each role too.

Read “Hospitality Management Careers: Tips to Help You to Find Your Next Job” for more advice, including 10 general career tips that will help you no matter what hospitality or travel job you are looking for.

Video: How to Search Jobs on HCareers

 

Information for Hoteliers or Hotel Chains to Find Hotel Staff

If you are a hotelier or hotel chain attempting to find staff, you will be able to find information and advice below that should help you get the most from the HCareers platform.

How Do Hospitality Companies Find the Right Staff on HCareers?

The process for finding staff using HCareers is relatively simple for employers and starts with creating an account on the platform. Once you have done this, you will be eligible to purchase job posting credits, which can be redeemed to pay for any future job advertisements you wish to post.

Management job postings can be purchased for a little less than $500, while standard job postings can be bought for much less than this. You can write a job description and outline the requirements for candidates to be considered. AI-powered candidate matching can then help you to identify the best fit.

Several additional features are also available as add-ons. One of these, ‘Resume Detective‘, will send you an email alert every time a suitable candidate uploads their CV to the platform, allowing you to approach them.

Another option involves creating an ‘Employer-Profile‘, which will be visible to job seekers on the platform. This will allow you to highlight some of your brand values, post a detailed property description, add photographs, include employee profiles and give yourself the best possible chance of attracting high-quality candidates.

Video: How The New Hcareers Works For Employers

 

General Tips for Finding the Best Hotel Staff

Using the right online channels to advertise jobs can have a major bearing on the success of your recruitment policy. Still, there are several other steps, too, ranging from creating clear job descriptions to making the best possible use of the interviewing process so that you learn as much as you can about the candidates.

Read our “How to Hire the Best Hotel Staff for Your Hotel” post, where you can find some useful tips that you should try to keep in mind throughout your recruitment process to optimize the results.

Other Websites to Find Hospitality Jobs or to Find Staff

Here, you will find information on other websites similar to HCareers which provide you with access to job advertisements or the ability to find staff for your hospitality business.

Hosco

Created in 2011, Hosco is billed as a job board and hospitality network, providing access to job advertisements and industry training courses. As a job seeker, you can search for the right opportunities based on job title, location, department, employer, and various other factors, then apply online.

Read “Hosco: Tips to Find Hospitality Jobs or Staff via This Job Website” to learn more about the site.

HospitalityOnline

The HospitalityOnline service has its main offices in Seattle, Washington, USA, and has a reputation for being more data-driven than many other platforms of its type. A good example is its use of behavioral assessment technology, which can help link candidates with the jobs they are best suited to.

Take a look at “HospitalityOnline: Tips to Find Hospitality Jobs or Staff via This Job Website” for more.

HospitalityJobs

Established in 1996 and based in Clearwater, Florida, USA, the HospitalityJobs service is focused on providing access to job opportunities in North America. It includes the option to upload your CV and allow employers to approach you, as well as a more conventional job board, where you manually explore job ads and apply for those you are interested in.

Explore “HospitalityJobs: Tips to Find Hospitality Jobs or Staff via This Job Website” for further information.

Caterer

The Caterer platform is owned by Totaljobs Group Ltd. and is based in the United Kingdom. It can offer thousands of hospitality jobs at any time, including senior management positions. The platform uses targeting technology, meaning your search for an appropriate job will be swift and easy.

Check out “Caterer: Tips to Find Hospitality Jobs or Staff via This Job Website” to learn more about the platform.

3 More Tips to Increase Your Chances of Getting a Job in Hospitality

Aside from HCareers and the other platforms mentioned, several other options are available to you.

1. More Hospitality Job Boards to Find Your Next Career Move

Job boards are among the most useful online services for finding and applying for jobs, and your chances of success will improve if you increase the number of different job boards you use. After all, each platform will attract different employers, meaning you may find jobs on one job board that are not advertised elsewhere.

Read “Hotel Jobs: The Best Hotel Job Boards to Boost Your Career” for a more extensive list of online job boards to check out and information about each, so you can focus on those most likely to help you.

2. List of Hotel Chains to Apply to Directly

If you are looking for a job within a hotel, it is often best to go to hotel chains directly. Many of these companies will advertise vacancies that are not listed on other platforms. This also allows you to specifically target the companies that you think are most in-keeping with your values and preferences.

Take a look at the “List of Hotel Chains to Search for Hotel Vacancies” article if you want a breakdown of some of the biggest names in the hotel industry, from Marriott and Hilton, through to InterContinental Hotels and Best Western.

3. An Overview of All Channels to Find Hospitality Jobs

To maximize your chances of finding hospitality positions, the best approach is to try combining different channels. This will help to provide you with a wider range of jobs. In some cases, it can also help you unlock some unique opportunities that would otherwise be hidden.

Check out “Hospitality Jobs: Overview of All Channels to Find Your Next Job” for some main options, including job boards, hotel chains, recruitment agencies, and social media platforms.

The No. 1 Hospitality Information Guide!

Whether you are currently working in the hospitality industry, planning to work in the hospitality industry, or owning a hospitality business, learning as much as possible is important. This includes defining hospitality, understanding the different sectors, and knowing about the latest trends.

Read the “Hospitality Industry: The No. 1 Hospitality Information Guide!” article, where you can find the key information you will need to improve your understanding of the hospitality industry.

HCareers is one of the most useful online job boards for those who are interested in hospitality jobs, as well as for employers seeking suitable candidates. The platform includes many interesting features, such as AI-powered candidate matching, with a view to keeping all parties satisfied.

More Tips to Grow Your Business

Revfine.com is a knowledge platform for the hospitality & travel industry. Professionals use our insights, strategies and actionable tips to get inspired, optimise revenue, innovate processes and improve customer experience. You can find all hotel & hospitality tips in the categories Revenue Management, Marketing & Distribution, Hotel Operations, Staffing & Career, Technology and Software.

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This article is written by:

Martijn Barten
Hi, I am Martijn Barten, founder of Revfine.com. I am specialized in optimizing revenue by combining revenue management with marketing strategies. I have over 15 years of experience developing, implementing, and managing revenue management and marketing strategies and processes for individual properties and multi-properties.