Discover 10 essential Revenue Manager metrics you need to thrive in a world of blended stays, experiential travel and performance optimization. From revenue sources to automated payments, competitor comparison to guest lifetime value, you’ll discover new ways to think about performance. Below, you will find
The PMS User Experience Report explores how property management systems (PMS) impact hotel staff efficiency, training, and retention. Conducted by Cloudbeds in partnership with NYU researchers, the study surveyed 500 hotel employees across five countries to understand their experiences with PMS technology. The findings highlight key challenges, including complex interfaces, slow
Discover the key forces shaping hospitality in 2025 with this expert-driven guide. Explore four major trends backed by industry data and insights from top leaders. Stay ahead of evolving market demands and seize new growth opportunities. Download the 2025 Hospitality Outlook to access exclusive predictions from Skift, BWH Hotels, Stripe, Wyndham
Artificial intelligence (AI) transforms hospitality by optimizing revenue management, enhancing guest experiences, and streamlining operations. This guide explores how industry leaders like Mews, Atomize, Marriott, and CitizenM use AI-driven tools to maximize efficiency and profitability. You'll find key benefits, from dynamic pricing to automated guest interactions, while tackling adoption challenges like
The hospitality industry stands at a technological crossroads where traditional performance metrics no longer tell the complete story. While occupancy rates, RevPAR, and ADR have long been the cornerstones of hotel performance analysis, today's marketplace demands a more sophisticated approach. Modern hoteliers must expand their analytical toolkit to encompass emerging factors
The hospitality industry faces a digital transformation driven by evolving traveler behavior, global market shifts, and advancing technology. Businesses must rethink operations to remain competitive in a fragmented market. Success in 2025 hinges on agile, connected technology platforms that integrate across systems, enabling real-time data use for proactive decisions. From guest
Explore how much additional revenue your hotel could generate with the help of a revenue management system. This easy-to-use calculator provides clear insights into your hotel's potential by answering just a few simple questions. Gain a better understanding of your opportunities and make informed decisions to optimize your revenue strategies.
“The Benefits of Revenue Management: A Guide for Hotel Owners, Operators, Hotel Managers, and Front Desk Managers” is tailored to help you enhance your hotel’s profitability and efficiency. By reading this guide, you will gain valuable insights into how revenue management impacts every department and learn how to implement pricing strategies
Some things are unlikely to change in hospitality. One of them is the importance of groups for hotel revenue. Groups help hotels fill occupancy and contribute to higher total revenue; however, they have become more demanding and sophisticated over the past few years and require a comprehensive strategy. In this guide,
Hotel owners and operators have a massive opportunity to drive more revenue by leveraging ancillary offerings. Today's travelers are savvy experience-seekers who expect to be able to curate their journeys to suit their needs and preferences. Ancillary revenue is not just about selling products. It's about maximizing every opportunity to enhance
Did you know your property might miss out on valuable meeting & event revenue opportunities? Just answer 2 questions and uncover the revenue potential of your group, meeting, and event spaces. Discover Your Meeting & Event Space Revenue Potential Answer 2 questions You will immediately
Under CEO Chris Pedersen, Kronen Hotels increased their Average Daily Rate (ADR) by 20% during the pandemic through innovation and adaptability. They transformed their tech stack and processes by implementing a cutting-edge Revenue Management System (RMS). This case study highlights their success in leveraging technology for data-driven decisions, enhancing guest experiences,
This “Success Guide for Meeting & Events Online Sales” explains the essential benefits of implementing an efficient online booking system. It covers how to streamline your booking processes, enhance operational efficiency, and maximize your venue's revenue potential. You will learn strategies for automating and modernizing group sales, enabling you to provide
Mastering the art of direct bookings is pivotal for a property's success. It's not just about filling rooms but creating and owning an experience that speaks to each guest. At the heart of this strategy lies an integrated booking engine that can elevate the guest experience, optimizing it for convenience and
There's a wide range of revenue management sophistication across the hospitality industry—so where does your organization stand? This brief quiz will help hotel revenue leaders determine their revenue management strengths and weaknesses. Upon completion, you'll receive an informative guide to help your organization take the next step toward peak revenue management
For hotels, the loss of direct bookings has an unfortunate two-fold effect: lost revenue due to high OTA commission fees and the inability to deliver a personalized guest experience due to the lack of known information about that guest. Discover top tactics to encourage guests to bypass OTA sites and book
"Hotel Pricing Strategies: A Guide for Independent Hotels," is designed specifically for owners and managers like you who are ready to increase revenue with the right pricing strategies. After reading this guide, you will be equipped with additional tools and strategies to eliminate guesswork from your pricing decisions. It
Using data to power insights and decisions at your Hotel can position you for commercial success, help increase guest satisfaction, and reduce costs. This checklist provides a starting point for hoteliers new to data analytics in the hotel industry. It takes the reader in small steps, from conceptualizing how they want
Discover how to prevent losing money by turning room upgrades into revenue opportunities. Although overbooking is a common practice for hotels, it can lead to downsides and risks, such as the need to give away free room upgrades, resulting in lost revenue. In the ebook, you will learn 5 ways to
A detailed playbook based on the guidelines Iberostar's Global Ancillary Revenue Director, Pere Estela shared. Use his framework to set up a strong ancillary revenue strategy at your hotel. Below you will find an overview of all topics. Understand and agree on positioning Evaluate the
Want to see how some of the world’s leading hotels are already maximizing revenue by diversifying their services, perfecting upselling and utilizing the best hotel tech? Of course you do. Download the guide, How to Diversify Hotel Revenue, and you’ll find out. Below you will
As the world of hospitality transforms, revenue management software empowers hotels to keep pace with emerging industry shifts. With the accelerated adoption of cutting-edge technology, hotels gravitate towards highly automated systems to boost decision-making and streamline operations. Integrating revenue management software is a pivotal strategic move for hotels looking to flourish
Are you charging enough for your rooms? Are you missing out on bookings? Why did the hotel across the street increase its rates – what do they know you don't? This guide – written explicitly for the independent hotelier – will explain the concept, strategies, and benefits of automated hotel pricing.
Did you know that your hotel might be missing out on valuable revenue opportunities? In just 30 seconds, you can uncover the potential revenue uplift that awaits you with our powerful tool, the Revenue Uplift Calculator. Discover Your Hotels Revenue Uplift Potential Answer 6 questions
Changes in customer booking behavior and established travel trends have ushered in new challenges for hoteliers. It's undeniable that your guest data is one of your most valuable resources. As a hotel owner, if you're able to track, anticipate, and respond to these changes, you'll be poised to capitalize on these
One of the main challenges for hoteliers today is recovering direct bookings from OTAs. Online Travel Agencies have grown significantly in the past years, taking part of the bookings that used to be made directly on the hotel’s website. In this guide, you will find not only different strategies you can
To accomplish total revenue management and profit optimization, revenue management must extend beyond rooms and include all income streams, necessitating insight and forecasting for your whole organization. In this free guide, "Hotelier's Field Guide to Total Revenue Forecasting", you'll learn how to guide your business toward total revenue forecasting by aligning
In this free report, you find a wealth of data from across the globe to deliver key insights on independent lodging businesses, including data from property types and segments often overlooked. You'll find answers to pressing questions like the current state of recovery, booking behavior post-pandemic, and the travel trends most
With this revenue calculator, you discover how much revenue uplift a revenue management system can generate for your hotel. By answering a few short questions, the revenue calculator shows your hotel's revenue potential within a few minutes. Calculate Your Hotels' Revenue Potential Answer a few
You discover your revenue potential with this free and customized hotel performance and benchmark report. The reports help hoteliers to set up a clear and effective forecast sales strategy. You will immediately improve your Occupancy, Average Daily Rate (ADR), and Brand Reputation with the information. Also, you'll learn dynamic pricing techniques
Front desk upselling can bring 2/3 of upsell revenue. To help you start with front desk upselling on the right foot, we've put together this concise checklist. This Front desk Upselling Checklist will help you and your team learn the ropes of front desk upselling easily and quickly.
The Guest Acquisition guide shows you advanced digital strategies for increasing restaurant visits. It breaks down reservation channels, how to find new sources for guests and how to analyze and optimize your new customer acquisition. Below you will find an overview of all topics. Direct
As a revenue manager, you know the two primary constraints in your field: data and time. Data is essential since it enables you to comprehend what is happening in your industry. Thanks to your data, your revenue choices will be made with more knowledge. And the more time you have, the
For better or worse, the credo of "doing more with less" has become an essential competency of today's revenue managers. Maximizing distribution efficiency by optimizing booking profitability while experimenting with new channels and price techniques that might further optimize revenues is critical. Several techniques assure maximum effectiveness while mastering Revenue Management
As you develop your revenue plan, it's vital to focus on departmental alignment and how to leverage data (with the correct technology) to achieve property-wide goals. Without that degree of digital coordination, your efforts may backfire, with departments inadvertently working against one another and wasting money. When all of the proper
For better or worse, the "doing more with less" mantra has become a core skillset of today's revenue managers. It's imperative to be as efficient as possible with distribution, maximizing booking profitability while experimenting with new channels and pricing strategies to optimize revenues further. Several tactics ensure peak performance to master
As you begin to develop your revenue strategy for 2022, it's vital to focus on departmental alignment and know how to leverage your data (with the correct technology) to achieve property-wide goals. Without that degree of digital coordination, your efforts may backfire, with departments inadvertently working against one other and wasting
Taking care of breakfast in various aspects means laying the foundations for significant increases in turnover and profits. Did you know? OTAs show "breakfast included" as a primary search filter for hotel guests. It's not surprising that guests want to maximize their time and energy by enjoying breakfast within the hotel
Whether you're an asset manager or developer just getting started or an owner looking at paint swatches, this book is intended to help you comprehend the entire extent and seriousness of the revenue management decisions and investments you make - long before you meet your first visitor. Within the handbook "Maximize
The corona pandemic has influenced many aspects of the hotel sector. Initially, hotel operators and revenue managers who had not been furloughed or permanently laid off rushed to be competent business operators in a period when many standard rules, methods, and assumptions were no longer relevant, feasible, or successful. Revenue management
What is the outlook of hospitality professionals like yourself regarding revenue management in 2022? We asked several questions like How has your competitive set changed in 2021? What are your revenue expectations for 2022? What are your investment priorities for 2022? What do you project your average occupancy to be in
This hands-on course provides practical insights for increasing profitability via cutting-edge hotel technology. After finishing it and the accompanying checklist, you should feel more at ease with revenue management and hotel technology and observe a significant rise in profitability. In this revenue management course, you'll learn: Self-sufficiency with a wide range
Discover how much your hotel can generate revenue from selling upgrades pre-arrival. Giving out free upgrades isn't always negative, but what is the income potential when sold? Download the spreadsheet, complete with calculations, to calculate the income lost by giving out free upgrades. What Will You Get?
Historical data no longer provides the same level of certainty that it once did. It is still a helpful resource since it allows for you with reasonable expectations of what your property may achieve. However, shifting markets and guest expectations need a greater reliance on live, forward-looking demand data in your
Direct bookings are paramount for hotel brands to succeed today, but the channel's performance management is often insufficient. Still, the real value comes from seeing how your brand compares to the market so you can identify growth opportunities. Data analytics can help you better understand your direct channel results. In this
If you're in a management role in hospitality, you'll be familiar with the never-ending pursuit of perfection that goes hand in hand with success. We all know what an undertaking optimising your hotel's operations can be – especially when the same processes and SOPs have been followed for years on end.
The ebook 5 Revenue Management Tips for Hotels offers tips for city, beach, mountain, and countryside locations guaranteed to boost your profit margins. In this ebook, hoteliers find in total 20 practical tips for city, beach, mountain, and countryside hotels like how to optimize corporate rates, how to plan successfully for
When it comes to attracting as many customers as possible and maximising your revenue to the max, hotel marketing and revenue management strategies play a crucial role. Hotel software and technology have become a necessity to execute all strategies as efficiently and effectively as possible. Therefore we piled up the 10
In this free revenue management course, you will learn the foundations of revenue management like forecasting, essential factors that influence the forecast, set optimal pricing and much more. Ready to enhance your revenue management skills and knowledge? This free revenue management course will lay the foundation upon which you can build
Like most countries, Japan was hit hard by Covid-19. However, the Wayfarer Group’s Kyoto property was able to weather the crisis and outperform their competition. Please find out how they did it in this case study where the Revenue and Marketing Manager at Wayfarer Hotel Group, Frederic Turpin, shares his insights.