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Technology

Hotel Robots: An Overview of Different Robots Used in Hotels

2024-02-15T13:06:53+01:00

Hotel Robots Hotel robots are autonomous machines in hospitality settings to improve service efficiency and guest experience. They handle tasks like cleaning, delivery, and customer service, thereby reducing human workload and enhancing operational effectiveness. These innovations are important for revolutionizing the guest experience, increasing safety, and driving the hospitality industry towards futuristic service standards. Key Takeaways Greeting Guests: Robots revolutionize

Hotel Robots: An Overview of Different Robots Used in Hotels2024-02-15T13:06:53+01:00

Resort Revenue Revolution: When Technology Meets Paradise

2023-12-06T16:00:48+01:00

Resort operators should take a moment to reconsider the potential for significant revenue growth. It is worth noting that leading revenue management system (RMS) providers are now directing their attention toward meeting the unique requirements of resorts. Resorts can unlock various possibilities by embracing automated dynamic pricing, flexible inventory optimization, and other innovative tools. Bye Bye Spreadsheets Gone are the

Resort Revenue Revolution: When Technology Meets Paradise2023-12-06T16:00:48+01:00

4 Ways Hotels can Leverage AI & Big Data to Boost Direct Sales

2024-01-18T16:26:42+01:00

AI and big data unlock opportunities for hotels to boost their direct revenue and operational efficiency while offering instant, personalized guest experiences. This article will focus on four ways hotels can leverage AI and Big Data to engage customers in the hotel direct booking process and drive their direct sales. 1) Deliver Instant Service With Conversational AI Conversational AI, a

4 Ways Hotels can Leverage AI & Big Data to Boost Direct Sales2024-01-18T16:26:42+01:00

How can Hotels use Virtual Reality to Attract Guest Attention?

2023-12-06T16:13:11+01:00

Question for Our Hotel Marketing Expert Panel With travellers spending increased amounts of time consuming online content, how can hotels leverage VR (virtual reality) technology to capture their attention? Our Marketing Expert Panel Reshan Jayamanne - Digital Marketing & Sales Strategist, Bnb Optimized Susanne Williams - Performance and Revenue Director, Journey Hospitality Andrew

How can Hotels use Virtual Reality to Attract Guest Attention?2023-12-06T16:13:11+01:00

How can Hotel Chatbots contribute to Contactless Guest Experiences?

2023-12-20T17:24:23+01:00

Question for Our Hotel Marketing Expert Panel How can hotel chatbots best contribute to a contactless / low-touch guest experience? Our Marketing Expert Panel Dr. Betsy Stringam-Bender - Professor of Hotels & Resorts, New Mexico State University Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Andrew Kavanagh - Group Sales and Marketing

How can Hotel Chatbots contribute to Contactless Guest Experiences?2023-12-20T17:24:23+01:00

Time To Value: A Key Metric to Help You Identify The Best Tech for Your Hotel

2023-12-06T16:33:14+01:00

Technology is becoming more and more ingrained into the daily operations of today’s hoteliers, with hotel technology itself evolving in leaps and bounds. As hotel tech platforms and tools become more advanced and marketing-savvy, it becomes increasingly difficult for hoteliers to sift through the noise to find the best tools to meet their specific needs. In this article, you'll learn

Time To Value: A Key Metric to Help You Identify The Best Tech for Your Hotel2023-12-06T16:33:14+01:00

How AI Increases The Profitability of a Hotel’s Front Office

2024-01-18T16:31:30+01:00

Hotel front offices are often considered cost centers when they should be seen as profit centers. Artificial Intelligence (AI) can filter and solve customer requests and FAQs so that staff can focus only on high-value customer requests. Innovation is Not About Replacing Humans With Machines Complacency is the main obstacle to hotel front office modernization. Hoteliers tend to compare their

How AI Increases The Profitability of a Hotel’s Front Office2024-01-18T16:31:30+01:00

4 Expert Tips to Select the Right Chatbot for Your Hotel

2024-01-18T16:34:16+01:00

From a look and feel-perspective, all chatbots look similar. However, some will deliver excellent service to your guests; others will generate frustration. If you want to make the right choice for your hotel or group, look for these essential decision criteria. This article provides four tips to help you choose the right chatbot to achieve your hotel(s) strategic goals. 4

4 Expert Tips to Select the Right Chatbot for Your Hotel2024-01-18T16:34:16+01:00

How Hotels Leverage AI Chatbots to Adapt to COVID-related Market Conditions

2024-01-18T16:38:21+01:00

Hospitality professionals must revisit their business models to create resilient long-term strategies to keep afloat in these challenging times. Artificial intelligence (AI) is essential to reduce costs and continue delivering premium guest service. In this article, you will learn how hotels use AI Chatbots to adapt to COVID-related market conditions. Hotels Face Challenges Due to COVID The impact of COVID-19

How Hotels Leverage AI Chatbots to Adapt to COVID-related Market Conditions2024-01-18T16:38:21+01:00

Let’s Get Digital: Creating a Smart Guest Journey for Your Hotel

2023-12-06T16:59:59+01:00

Coronavirus threw a lot of well-established routines and best practices overboard without warning. Within only a few months, almost every aspect of hotel operations had to be re-examined and updated in ways nobody would have predicted at the start of 2020. To help you navigate this transition, this article sums up actionable tips on how you can adapt your guest

Let’s Get Digital: Creating a Smart Guest Journey for Your Hotel2023-12-06T16:59:59+01:00

Tips for Hotels to Optimize Their Contactless Guest Journey

2023-12-20T18:07:08+01:00

Due to Covid-19, social distancing has advanced the prominence of contactless payments and the delivery of digital services. Consumer behavior highlights the growing acceptance and expectation of contactless services, requiring all businesses to adapt to existence. As the hotel industry prepares for the return of travelers, the industry must recognize the new consumer touchpoints to digitalize processes to provide greater

Tips for Hotels to Optimize Their Contactless Guest Journey2023-12-20T18:07:08+01:00

Mobile Check-In App for Hotels: What Are The Benefits?

2024-02-14T19:25:58+01:00

Mobile Check-In App for Hotels Mobile check-in app for hotels streamlines the guest registration and room access process, enabling visitors to bypass traditional front desk interactions. This technology is important for enhancing guest satisfaction through convenience and speed, reducing wait times, and improving hotel operational efficiency by automating check-in procedures. Key Takeaways Enhancing the Customer Experience: Elevates satisfaction with seamless,

Mobile Check-In App for Hotels: What Are The Benefits?2024-02-14T19:25:58+01:00

7 Tips to Choose The Right Hotel Technology For Your Property

2023-12-06T17:08:44+01:00

The ever-evolving technology has been changing the working style, guest experiences, and travellers’ expectations in the industry. Therefore it is wise to assess the right technology and partner for your business. But, how can you make this decision process simple and find the right partner? Let’s find out. Why Hotel Technology is Important for Your Property Let’s start with an

7 Tips to Choose The Right Hotel Technology For Your Property2023-12-06T17:08:44+01:00

6 Reasons Why Every Hotel Should Have a Virtual Reality Video

2024-02-05T20:31:05+01:00

Virtual Reality Video for Hotels Virtual Reality Video for Hotels offers immersive experiences, allowing potential guests to explore accommodations and amenities virtually before booking. This innovative tool is crucial for enhancing customer engagement, providing a realistic preview of what guests can expect, thereby significantly boosting trust and conversion rates. It represents a competitive edge in marketing, appealing to the tech-savvy

6 Reasons Why Every Hotel Should Have a Virtual Reality Video2024-02-05T20:31:05+01:00

How Can a Chatbot Increase Your Direct Bookings?

2023-12-20T18:47:51+01:00

Hotels often prioritize direct bookings because they result in wider profit margins and greater overall control. Therefore, many hotel owners are keen to explore new ways to encourage guests to book directly, and chatbots are emerging as one of the best options. In this article, you will find out how a chatbot can increase your direct bookings. The Importance of

How Can a Chatbot Increase Your Direct Bookings?2023-12-20T18:47:51+01:00

Hotel App: Optimize Your Guest Communication, Experience & Revenue

2024-01-29T18:25:29+01:00

Hotel App Hotel App refers to a mobile application designed for hotels to offer guests a more streamlined and personalized experience. It's important as it facilitates easy booking, check-in, and access to hotel services, enhancing guest satisfaction and loyalty while also improving operational efficiency for the hotel. Key Takeaways Enhanced Communication: Hotel apps centralize communication, offering features like online chat,

Hotel App: Optimize Your Guest Communication, Experience & Revenue2024-01-29T18:25:29+01:00

10 Amazing Examples of 360 Video Hotel Tours

2024-01-20T15:25:58+01:00

360 Video Hotel Tours Three hundred sixty video hotel tours provide an immersive viewing experience, showcasing hotel amenities and rooms in a panoramic format. This technology is important as it enhances customer engagement, helps in informed decision-making, and boosts booking confidence by offering a realistic preview of the hotel experience. Key Takeaways Enhanced Guest Engagement: 360 video tours offer an

10 Amazing Examples of 360 Video Hotel Tours2024-01-20T15:25:58+01:00

How a Virtual Reality Company Can Help Hotels with Hotel Marketing

2024-02-05T20:32:41+01:00

Virtual Reality Company A Virtual Reality Company specializes in creating immersive digital experiences that simulate real or imagined environments. These companies are important because they push the boundaries of how we interact with technology, offering innovative solutions for education, entertainment, training, and more, thereby transforming traditional industries and enhancing user engagement in a rapidly evolving digital world. Key Takeaways Experiential

How a Virtual Reality Company Can Help Hotels with Hotel Marketing2024-02-05T20:32:41+01:00
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